Skip To Content

Chat in Responder

Chats are text-only messages sent between mission members from ArcGIS Mission Manager or ArcGIS Mission Responder. The Chat tool used in ArcGIS Mission Responder is accessible from the mission map.

Chats can be sent to any mission member, group of members, team, or teams. Chats to active users are sent in real time. Chats can be sent to inactive users, but these are stored and sent when the user becomes active again.

All chats appear in the mission feed. When viewing a chat in the feed, the last message sent is displayed, along with sender and the approximate time it was sent. When opening a chat from the feed, all messages are displayed with sender, date, and time.

When the Chat tool is opened, all chats you created or in which you participated are listed, along with the option to create a chat.

Begin a new chat

To begin a chat in ArcGIS Mission Responder, go to the mission map.

  1. Tap Chat.
  2. Tap Start New Chat Session.
  3. Specify the chat recipients using one of the following options:
    • Tap the Chat button next to a team or mission member.
    • Tap the New Group button. This allows you to specify a custom group of recipients by tapping Add to Chat next to multiple mission members or teams.

    To send a chat to every mission member, either select them all individually or send the chat to a mission team containing all mission members.

  4. Type the message in the Chat window.
  5. Tap Send.

After you send your chat, you can remain in the chat or close the chat window by tapping Close. The chat appears in the feed.

Participate in an existing chat

Once a chat is created, it appears in the feed. To participate in an existing chat, complete the following steps:

  1. Locate the chat in the feed.
  2. Tap Chat to open it.

    This allows you to view the entire chat.

  3. To send a chat to every mission member, either select them all individually or send the chat to a mission team containing all mission members.
  4. Type the message in the Chat window.
  5. Tap Send.

After you send your chat, you can remain in the chat or close the chat window by tapping Close. The chat appears in the feed.